privacy policy

At URDAY, we place great importance on protecting our users’ privacy and are committed to safeguarding personal data in accordance with the highest standards applied within the Kingdom of Saudi Arabia. This Privacy Policy explains how we collect, use, and protect your information when using the platform. 1. Information We Collect We may collect different types of information, including: Personal Information Full name Phone number Email address Account details Booking Information Details of booked venues or services Booking schedules Payment information Technical Information IP address Device and browser type In-app usage data 2. How We Use Your Information We use the collected information for the following purposes: Managing accounts and providing services Processing bookings and payments Improving user experience Sending notifications and important updates Providing customer support and handling complaints Analyzing performance and improving the platform 3. Information Sharing We do not sell or rent users’ personal data. However, we may share information in the following cases: With service providers to complete bookings With payment service providers When required by laws and regulations To protect the rights of the platform or users 4. Data Protection We apply advanced technical and organizational security measures to protect user data, including: Data encryption Anti-breach security systems Restricted access to information However, we cannot guarantee 100% security over the internet. 5. Cookies The platform uses cookies to enhance user experience, such as: Remembering login details Analyzing user behavior within the platform Users can control cookie settings through their browser. 6. User Rights Users have the right to: Access their personal data Request correction or updates Request account deletion (subject to conditions) Unsubscribe from marketing communications 7. Data Retention We retain personal data only for as long as necessary to provide services or as required by applicable laws and regulations. After that, data is securely deleted or anonymized. 8. Policy Updates We may update this Privacy Policy from time to time. Users will be notified of any changes through the platform. 9. Contact Us For any questions or requests regarding this Privacy Policy, you can contact us via: Email “Contact Us” form within the platform